Terms of Service - Baladii Farm

1. General

1.1. This website is operated by "Baladii farm" (hereinafter: "The Company" or "The Business"), Business Number (H.P./Osek Murshe) 316502996, located in Even Yehuda.

1.2 The website serves as a virtual store for the sale of agricultural produce, vegetables, and fruits (hereinafter: "The Products").

1.3. Placing an order on the site constitutes a declaration that the customer has read these regulations, understood them, and agrees to all their terms.

2. Products and Orders
2.1. Images on the website are for illustration purposes only. As we deal with fresh produce, there may be variations in the size, color, or shape of the vegetables actually supplied.
2.2. Some products are sold by weight. We make every effort to supply the exact weight ordered, but reasonable deviations of approximately 10% (up or down) may occur in the final weight supplied. Billing will be based on the order data on the site.

2.3. The Company reserves the right to stop marketing a specific product at any time and/or change delivery areas at its discretion.

3. Delivery and Supply

3.1. Deliveries are made only to the distribution areas defined on the site, on [Days of delivery, e.g., Tuesdays and Thursdays].

3.2. If the customer is not at home during delivery, the courier is permitted to leave the shipment near the door (in coordination with the customer). In this case, responsibility for the freshness and integrity of the products transfers to the customer from the moment the shipment is left.

4. Returns and Cancellation Policy

4.1. Cancellation by Customer: An order can be canceled up until [Time, e.g., 8:00 PM] on the day prior to the delivery day. After this time, the order enters preparation and harvesting and cannot be canceled.

4.2. Returns: According to Israeli Consumer Protection Law, fresh fruits and vegetables are defined as "Perishable Goods". Therefore, products cannot be returned or the transaction canceled after delivery has been received.

4.3. Defective Products: We are committed to high-quality, fresh produce. If you nevertheless received a product unfit for consumption (rotten or significantly damaged), please contact customer service within 24 hours of receiving the shipment, attaching a photo. We will credit you or send a replacement product in the next shipment, at the business's discretion.

5. Privacy

5.1. The Business undertakes not to use customer details except for operating the site and processing the order, and not to transfer them to any third party (except for delivery and clearing companies for the purpose of executing the transaction).

6. Contact Us
For any questions, you can contact us:
Phone/WhatsApp: 0548082677
Email: baladiifarm@gmail.com